Privacy Policy
Privacy Policy – Vakatagi
As of: November 2026
1. Controller
HS Creative UG (haftungsbeschränkt)
Fahrenberg 15e
45257 Essen, Germany
E-mail: support@vakatagi.com
2. Hosting
Our platform is operated by the following providers:
- Google Cloud Platform (GCP) – EU regions
- Contabo – EU data centers
Technical access data (IP address, timestamp, log files) are processed. Legal basis: Article 6 Paragraph 1 Letter f GDPR.
3. User accounts and platform operation
The following are processed, among other things:
- Account details (email, roles, locations)
- Usage and configuration data
- Device and pairing information
Legal basis: Article 6 Paragraph 1 Letter b GDPR.
4. Payment processing
Payment processing is done via Stripe. Payment and billing data is processed.
Legal basis:
- Art. 6 Paragraph 1 Letter b GDPR
- Art. 6 Paragraph 1 Letter c GDPR
A transfer to third countries (USA) can take place and is secured by standard contractual clauses.
5. AI-assisted functions
To generate and optimize music content we use:
- Suno.ai
- OpenAI
- Google Gemini
Freely formulated text entries to describe the mood and musical style are processed. Please do not enter sensitive personal information.
Legal basis: Article 6 Paragraph 1 Letter b GDPR. Transfers to third countries (USA) are possible and secured by standard contractual clauses.
6. Google Analytics
We use Google Analytics (GA4) to analyze the use of our website.
- Use only with consent
- IP anonymization activated
- Revocation at any time via cookie settings
Legal basis: Article 6 Paragraph 1 Letter a GDPR.
7. Meta Pixel
We use the Meta Pixel from Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland to measure the effectiveness of our advertising and to form target groups for relevant advertisements. The pixel is only loaded with prior marketing consent.
In particular, the page accessed, browser and device information, the IP address and interactions with our website can be transmitted to Meta. Processing in the USA is possible. Meta says it bases such transfers on applicable adequacy decisions and standard contractual clauses. Consent can be revoked at any time via the cookie settings.
Legal basis: Article 6 Paragraph 1 Letter a GDPR.
8. Cookies
We use technically necessary cookies as well as – with your consent – analysis and marketing cookies. Consent can be revoked at any time.
9. Meta Business Tools and Marketing API
To internally manage our Facebook and Instagram company profiles as well as our advertising campaigns, we use the business tools and the marketing API from Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
In particular, identifiers of the connected Facebook pages, Instagram accounts and advertising accounts, technical access authorizations as well as campaign, advertising and statistical data may be processed. The processing takes place for the secure management of our own social media presence and advertising measures.
The legal basis is Article 6 Paragraph 1 Letter f GDPR. Our legitimate interest lies in the efficient administration and evaluation of our corporate communications and advertising. If Meta processes data on its own responsibility, Meta's data protection regulations also apply. Processing in the USA is possible.
Information on deleting data from the meta connection can be found in our Information on data deletion.
10. Storage period
Data will only be stored for as long as it is necessary for the stated purposes or as long as legal obligations exist.
11. Data subject rights
You have, among other things, the right to information, correction, deletion, restriction, data portability and complaint to the supervisory authority.
Responsible supervisory authority:
LDI Nordrhein-Westfalen